A: Titles appear in the MARC files as soon as the record is created (usually a few weeks prior to the publication date). The MARC files include DOIs. These are initially pointed to the catalog record on the Press website, but when the title is launched on the Fulcrum platform the DOI is redirected to the title. This workflow has caused libraries to receive access errors for new books. We are working on making sure that the MARC records are only made available after the title is made live on the platform so these errors do not occur any more. This process has been completed for the 2019 file, and will be applied the backlist and cumulative files soon.
Q: Will I be contacted about how to log in to an admin module (if available), how to set IP addresses, how to retrieve COUNTER reports, etc.?
A: Fulcrum, the platform that supports UMP EBC, does not have a admin panel that requires login; IP addresses are reported in the UMP EBC order form that LYRASIS provides to UMP. The COUNTER reports dashboard requires no login; it uses IP authentication to identify the requesting institution. Librarians can access, view, and download (.csv) their institution’s COUNTER reports documenting usage at fulcrum.org/counter_reports. (You may need to alter the previous link to a proxied URL in order to be IP-authenticated to the reporting system.)
Q: What content download options are available?